DELIVERY

US Shipping

Christmas Delivery

To receive your order in time for Christmas, please place your order by 2pm on the 17th December 2025. 

New Years Eve Delivery

To receive your order in time for New Year’s Eve, please place your order by 2pm on the 22nd December 2025. 

Delivery Options and Details

US Express Shipping (Estimated within 2-3 working days via DHL) - Free

Orders placed over the weekend after 2pm (UK GMT) on Friday will be sent out on the following Monday, or the next working day in the case of Bank Holidays (please kindly note we do not deliver or dispatch on UK Bank Holidays).

Once your order has been dispatched, you will receive an email confirmation and tracking number. Whilst we endeavour to despatch your Needle & Thread purchase to you as soon as possible, we can only do this once our payment gateway, Shopify Pay, have approved the payment. If for any reason your payment is rejected or not authorized then we will contact you via email to process the payment. 

Please note we do not offer safe space delivery, orders do not require signature however it is important to be available at time of delivery. Please have your order delivered to a place and at a time where you will be available to successfully receive. Alternatively, once tracking has been sent, you can select a more suitable delivery date by contacting the carrier directly:

DHL – 1800 463 3339

Any issues regarding delivery please contact: customercareus@needleandthread.com