Customer Care

CONTACT US

Available Monday – Friday, 9.00am – 5.00pm (GMT)

We will aim to respond to your query within a few minutes.

Please email customercare@needleandthread.com outside of these hours.

For all order and style enquiries, please contact us via email at:

Please write your order number in the subject line.

+44 20 3695 0476

Our Customer Care team operate Monday - Friday between 9.00am and 5.00pm in the UK. (GMT)

For all Press and Marketing enquiries, please contact our Press Office directly on:

For all Affiliate Marketing enquiries, please contact:

For general enquiries, please complete the online form provided. We will respond to your enquiry as soon as possible.